At ALT TAB, we focus on providing business-centric solutions to customers through various application domains and advanced technologies which ensure the best results.
We offer Global Outsourcing Solutions with a wide range of functional capabilities and services. Our client-centric approach in each of the BPO services offered integrate reliable and disciplined methodologies that are highly flexible and broadly innovative in all aspects. From Telemarketing Services to Customer Care Solutions, Business Ethics are Consistent and Our Call Center Services Integrate Business Process Outsourcing Solutions with proven expertise in Infrastructure and Applications.
ALT TAB offers a Clear Understanding of its Clients’ Business Needs and Meeting its Basic Requirements in Adherence to High Quality. Our BPO Telemarketing Services value the requirement of dedicated professionals in every project. Our Call center Services Provide Customized Colutions as per Client requirements.
With years of experience and quality service, our Call Center Services Possess Qualified Professionals with Technological Expertise, Strength of Character, Integrity and a Commendable work ethic.
Features of our services include:
- Minimized risk and improved quality
- High returns on investments
- Reduced processing cost and time
- Enhanced productivity of agents
- Process standardization and improvement
- Increased customer satisfaction
Business Process Outsourcing Voice
ALT TAB Voice Services Process is focused on equipping representatives to liaise with contacts and customers to achieve tasks. The agents handling voice processes are given the updated information on products/services of clients across the globe. The internal research is done by our team of efficient professionals with support from the managers and supervisors.
Our Services include :
- Customer Service
- Retention / Cancellations
- Order Taking
- Appointment Setting
- Lead Generation
- Call Quality Audit Program
- Market Research & Surveys
Data Management Services
Whether you have tens of records or a few million records to digitize and manually enter, ALT TAB offers you excellent professional services and support, with its accurate data entry services. We have been supporting small to large companies globally across overseas and domestic customers.
We are an experienced offshore data entry company with well-trained, data entry experts.With the help of our data entry India team, our offshore services will help you achieve significant cost-savings which makes outsourcing affordable.
Our Data processing and management service includes:
- Data Maintenance
- Data Entry
- Data Processing
- Data Conversion
- Data Mining
- Data Cleansing
- New Database Creation
ALT TAB provides cost-effective, time bound and value-added knowledge process outsourcing (KPO) services that help clients streamline their processes and enable superior decision making to improve their top line and bottom line.
Businesses today expect their service partners to go beyond operational inefficiencies, and provide actionable insights to anticipate customer demands and generate more revenues. An increasingly competitive market scenario coupled with demanding and vocal customers has ensured that customer service excellence becomes a key differentiator.
As a full-service provider, ALT TAB’s KPO services leverage our technical competency to help deliver automated and effective process-driven services. We have built strong international credibility in the KPO services business by delivering value-added services to our clients. We help provide our clients with critical insights to make better-informed business decisions. By having in-depth IT expertise, good domain knowledge, and certified quality management processes in place, we help our clients exceed their customer expectations and service level agreements.